POLICIES

Terms of service.

Last updated October 14, 2026

About these terms

These terms apply to purchases from the Liravelle online store, operated by Liravelle. By placing an order you agree to them.

Orders

Your order is accepted when we email your order confirmation. If an item becomes unavailable or was listed at an obviously wrong price, we may cancel that part of your order and refund you in full; we will always tell you why.

Prices and payment

Prices are in US dollars. Delivery charges and any applicable taxes are shown at checkout before you pay. Payments are processed securely by Stripe; we never see or store your full card details.

Delivery

Delivery times and charges are described in our Shipping policy. Responsibility for an item passes to you when it is delivered to the address you gave us.

Returns and refunds

Returns, refunds and cancellations are covered by our Returns & refunds policy.

Product information

We describe our products as accurately as we can. Colours can look slightly different on different screens, and handmade or plated finishes and measurements can vary slightly from piece to piece.

Reviews

Only customers who bought and received an item can review it. We check reviews before they appear, never edit what you write, and may decline reviews that are offensive, off-topic or contain personal information. By submitting a review you allow us to display it on our store.

Use of the store

Please do not misuse the store, for example by attempting to access it in ways other than the interface we provide or by submitting false information.

Our responsibility to you

If we fail to meet these terms we are responsible for losses you suffer that are a foreseeable result of that failure, up to the amount you paid for the order concerned. Nothing in these terms limits any rights you have under consumer protection law that cannot be limited.

Changes

We may update these terms from time to time; the version on this page when you place an order applies to that order.

Contact

Questions about these terms? Please email us at [email protected] or use the order status page with your confirmation code.